Contributors

ix

Foreword

xi

Preface

xiii

Acknowledgment

xvii

1

Preparing for Practice: Becoming Resilient   Margaret Mcallister and John B. Lowe

1

2

Nurses Who Made a Difference   Margaret McAllister and John B. Lowe

23

3

Moral and Ethical Practice   Andrew Estefan

31

4

Learning from Role Models   Maura MacPhee

43

5

Thinking Clearly: Realistic Appraisals and Moderating Reactions in Stressful Situations   Mary Katsikitis and Rachael R. Sharman

59

6

Being Convincing: Talking to Others Persuasively   Natoshia M. Askelson, Mary Lober Aquilino, and Shelly Campo

75

7

Mind Games at Work: Preparing for Effective Team-Working   Tony Warne and Sue McAndrew

91

8

Thriving in the Workplace: Learning from Innovative Practices   Debra Jackson, Glenda McDonald, and Lesley Wilkes

105

9

What to do When the Busy Day is Over   Jane Brannan, Mary De Chesnay, and Patricia L. Hart

115

10

Things Just Got Really Serious: Coping in Crisis   Jane Shakespeare-Finch

133

11

Now it’s My Turn: Becoming the Image of the Good Leader   Linda Shields

149

12

Looking Forward   Margaret McAllister and John B. Lowe

167

Index

173