Table of Contents

 

 

 

 

Preface

xxv

 

About the Authors

xxvii

 

Acknowledgments

xxviii

 

Reviewers

xxix

SECTION I

PRACTICE MANAGEMENT AND CLIENT RELATIONS

 

Chapter 1

Veterinary Medical Terminology and Abbreviations

2

 

Objectives

2

 

Introduction

2

 

Veterinary Medical Terminology

3

 

Learning to Dissect a Veterinary Term

3

 

Putting it All Together

5

 

Common Directional Terms

6

 

Common Terms and Abbreviations Used in Veterinary Practice

7

 

Summary

10

 

Key Terms

10

 

Review Questions

10

Chapter 2

Medical Records

13

 

Objectives

13

 

Introduction

13

 

The Veterinary Medical Record

14

 

Creating a Medical Record

14

 

Recording Information in the Medical Record

19

 

Filing Medical Records

20

 

Consent Forms and Certificates

21

 

Medical Records as Legal Documents

21

 

Invoicing

22

 

Summary

24

 

Key Terms

24

 

Review Questions

24

Chapter 3

Scheduling and Appointments

28

 

Objectives

28

 

Introduction

28

 

The Veterinary Appointment Book

29

 

Types of Appointment Schedules

29

 

Types of Appointments

29

 

Organization of the Appointment Book

32

 

Scheduling Appointments

32

 

Policies and Procedures

35

 

Summary

36

 

Key Terms

36

 

Review Questions

37

Chapter 4

Computer and Keyboarding Skills

41

 

Objectives

41

 

Introduction

41

 

Basic Computer Equipment

42

 

Keyboarding Skills

43

 

Summary

44

 

Key Terms

45

 

Review Questions

45

Chapter 5

Veterinary Office Management

48

 

Objectives

48

 

Introduction

48

 

The Veterinary Team

49

 

Professional Dress and Appearance

51

 

The Veterinary Facility

52

 

Managing the Veterinary Facility

53

 

Summary

59

 

Key Terms

59

 

Review Questions

60

Chapter 6

Communication and Client Relations

66

 

Objectives

66

 

Introduction

66

 

The Communication Process

67

 

Verbal Communication

67

 

Nonverbal Communication

67

 

Written Communication

68

 

Appropriate Communication Skills

68

 

Interacting with People

69

 

Communicating with Difficult Clients

70

 

Telephone Skills

71

 

Grief and Communication

71

 

Summary

72

 

Key Terms

72

 

Review Questions

73

Chapter 7

Veterinary Ethics and Legal Issues

80

 

Objectives

80

 

Introduction

80

 

Veterinary Ethics

81

 

Veterinary Laws and Veterinary Practice Acts

81

 

Veterinary Common Law

82

 

Federal Veterinary Laws

82

 

Summary

83

 

Key Terms

83

 

Review Questions

84

SECTION II

VETERINARY ANIMAL PRODUCTION

 

Chapter 8

Dog Breed Identification and Production Management

90

 

Objectives

90

 

Introduction

90

 

Veterinary Terminology

91

 

Biology

91

 

Breeds

91

 

Breed Selection

91

 

Nutrition

94

 

Behavior

96

 

Basic Training

96

 

Equipment and Housing Needs

97

 

Restraint and Handling

97

 

Grooming

103

 

Basic Health Care and Maintenance

107

 

Reproduction and Breeding

111

 

Common Diseases

112

 

Common Parasites and Prevention

113

 

Common Canine Surgical Procedures

116

 

Summary

117

 

Key Terms

117

 

Review Questions

119

Chapter 9

Cat Breed Identification and Production Management

121

 

Objectives

121

 

Introduction

121

 

Veterinary Terminology

122

 

Biology

122

 

Breeds

124

 

Breed Selection

124

 

Nutrition

124

 

Behavior

126

 

Basic Training

127

 

Equipment and Housing Needs

127

 

Restraint and Handling

127

 

Grooming

129

 

Basic Health Care and Maintenance

130

 

Vaccinations

131

 

Reproduction and Breeding

132

 

Common Diseases

133

 

Common Parasites and Prevention

134

 

Common Surgical Procedures

134

 

Summary

136

 

Key Terms

136

 

Review Questions

137

Chapter 10

Avian Breed Identification and Production Management

139

 

Objectives

139

 

Introduction

139

 

Veterinary Terminology

140

 

Avian Biology

140

 

Breeds

142

 

Breed Selection

146

 

Nutrition

146

 

Behavior

147

 

Equipment and Housing Needs

150

 

Restraint and Handling

150

 

Grooming

152

 

Basic Health Care and Maintenance

153

 

Vaccinations

154

 

Reproduction and Breeding

154

 

Common Diseases

155

 

Common Parasites

155

 

Common Surgical Procedures

155

 

Summary

156

 

Key Terms

156

 

Review Questions

157

Chapter 11

Pocket Pet Health and Production Management

159

 

Objectives

159

 

Introduction

159

 

Mice and Rats

160

 

Hamsters

164

 

Guinea Pigs

168

 

Gerbils

172

 

Ferrets

173

 

Hedgehogs

178

 

Chinchillas

180

 

Summary

183

 

Key Terms

183

 

Review Questions

184

Chapter 12

Rabbit Identification and Production Management

185

 

Objectives

185

 

Introduction

185

 

Veterinary Terminology

186

 

Biology

186

 

Breeds

186

 

Breed Selection

187

 

Nutrition

188

 

Behavior

190

 

Basic Training

190

 

Equipment and Housing Needs

190

 

Restraint and Handling

191

 

Grooming

191

 

Basic Health Care and Maintenance

192

 

Vaccinations

193

 

Reproduction and Breeding

193

 

Common Diseases

193

 

Common Parasites

194

 

Common Surgical Procedures

194

 

Summary

195

 

Key Terms

195

 

Review Questions

195

Chapter 13

Reptile and Amphibian Breed Identification and Production Management

197

 

Objectives

197

 

Introduction

197

 

Veterinary Terminology

198

 

Biology of Reptiles

198

 

Biology of Amphibians

201

 

Breeds

202

 

Breed Selection

204

 

Nutrition

205

 

Behavior

206

 

Basic Training

207

 

Equipment and Housing Needs

207

 

Restraint and Handling

207

 

Grooming

209

 

Basic Health Care and Maintenance

209

 

Vaccinations

209

 

Reproduction and Breeding

209

 

Common Diseases

211

 

Common Parasites

212

 

Common Surgical Procedures

212

 

Summary

212

 

Key Terms

212

 

Review Questions

213

Chapter 14

Ornamental Fish Identification and Production Management

214

 

Objectives

214

 

Introduction

214

 

Veterinary Terminology

215

 

Biology

215

 

Ornamental Fish Breeds

216

 

Breed Selection

219

 

Nutrition

219

 

Equipment Needs

219

 

Water Sources and Quality

222

 

Catching and Handling Ornamental Fish

223

 

Basic Health Care and Maintenance

223

 

Breeding and Reproduction in Fish

223

 

Fish Disease and Health

224

 

Summary

225

 

Key Terms

225

 

Review Questions

227

Chapter 15

Wildlife Management and Rehabilitation

228

 

Objectives

228

 

Introduction

228

 

The Importance of Wildlife

229

 

Control of Wildlife

230

 

The Role of Veterinary Medicine in Wildlife Management

230

 

Classes of Wildlife

231

 

Wildlife Health and Management Practices

233

 

Capture and Restraint of Wildlife

234

 

Wildlife Rehabilitation

234

 

Summary

235

 

Key Terms

235

 

Review Questions

236

Chapter 16

Zoo and Exotic Animal Production Management

238

 

Objectives

238

 

Introduction

238

 

The Exotic Animal

239

 

Purposes and Uses of Exotics

239

 

Exotic Animal Businesses

242

 

Exhibition (Zoo) and Performance Animals

242

 

Exotic Animal Care and Management

244

 

Summary

245

 

Key Terms

246

 

Review Questions

246

Chapter 17

Laboratory Animal and Research Animal Management

248

 

Objectives

248

 

Introduction

248

 

Animal Research

249

 

Types of Research

250

 

Animal Models and Laboratory Medicine

250

 

Common Species of Animals Used in Research

251

 

Research Regulations and Guidelines

253

 

Lab Animal Management and Health Practices

254

 

Lab Animal Careers

254

 

Summary

255

 

Key Terms

255

 

Review Questions

256

Chapter 18

Beef and Dairy Cattle Breed Identification and Production Management

258

 

Objectives

258

 

Introduction

258

 

Veterinary Terminology

259

 

Biology

259

 

Breeds

260

 

Breed Selection

261

 

Nutrition

263

 

Behavior

264

 

Basic Training

265

 

Equipment and Housing Needs

265

 

Restraint and Handling

267

 

Grooming

268

 

Basic Health Care and Maintenance

268

 

Vaccinations

270

 

Common Diseases

270

 

Common Parasites

272

 

Common Surgical Procedures

272

 

Reproduction and Breeding Beef Cattle

272

 

Reproduction and Breeding of Dairy Cattle

273

 

Summary

273

 

Key Terms

274

 

Review Questions

276

Chapter 19

Equine Breed Identification and Production Management

278

 

Objectives

278

 

Introduction

278

 

Veterinary Terminology

279

 

Biology

279

 

Breeds of Horses

281

 

Nutrition

285

 

Behavior

286

 

Basic Training

287

 

Equipment and Housing Needs

287

 

Restraint and Handling

287

 

Grooming

290

 

Basic Health Care and Maintenance

290

 

Vaccinations

293

 

Reproduction and Breeding

293

 

Common Diseases

297

 

Common Parasites

298

 

Summary

298

 

Key Terms

299

 

Review Questions

301

Chapter 20

Draft Animal Breed Identification and Production Management

302

 

Objectives

302

 

Introduction

302

 

Veterinary Terminology

303

 

Biology

303

 

Breeds

303

 

Breed Selection

304

 

Nutrition

305

 

Behavior

305

 

Basic Training

306

 

Equipment and Housing Needs

306

 

Restraint and Handling

306

 

Grooming

306

 

Basic Health Care and Maintenance

306

 

Vaccinations

306

 

Reproduction and Breeding

306

 

Common Diseases

307

 

Common Parasites

307

 

Common Surgical Procedures

307

 

Summary

307

 

Key Terms

307

 

Review Questions

308

Chapter 21

Swine Breed Identification and Production Management

309

 

Objectives

309

 

Introduction

309

 

Veterinary Terminology

310

 

Biology

310

 

Breeds

310

 

Breed Selection

311

 

Nutrition

312

 

Behavior

313

 

Basic Training

313

 

Equipment and Housing Needs

313

 

Restraint and Handling

314

 

Grooming

316

 

Basic Health Care and Maintenance

316

 

Vaccinations

318

 

Reproduction and Breeding

318

 

Common Diseases

319

 

Common Parasites

319

 

Swine Production Industry

320

 

Swine Production Methods and Systems

320

 

Summary

321

 

Key Terms

321

 

Review Questions

322

Chapter 22

Sheep Breed Identification and Production Management

324

 

Objectives

324

 

Introduction

324

 

Veterinary Terminology

325

 

Biology

325

 

Breeds

325

 

Breed Selection

326

 

Nutrition

327

 

Behavior

328

 

Equipment and Housing Needs

328

 

Restraint and Handling

328

 

Grooming

328

 

Basic Health Care and Maintenance

329

 

Vaccinations

329

 

Breeding and Reproduction

329

 

Common Diseases

330

 

Sheep Production

332

 

Summary

333

 

Key Terms

333

 

Review Questions

334

Chapter 23

Goat Breed Identification and Production Management

336

 

Objectives

336

 

Introduction

336

 

Veterinary Terminology

337

 

Biology

337

 

Breeds

337

 

Breed Selection

338

 

Goat Nutrition

338

 

Behavior

339

 

Basic Training

339

 

Equipment and Housing Needs

339

 

Restraint and Handling

339

 

Grooming

340

 

Basic Health Care and Maintenance

340

 

Vaccinations

340

 

Reproduction and Breeding

340

 

Common Diseases

341

 

Common Parasites

341

 

Summary

342

 

Key Terms

342

 

Review Questions

342

Chapter 24

Poultry Breed Identification and Production Management

344

 

Objectives

344

 

Introduction

344

 

Veterinary Terminology

345

 

Biology

345

 

Poultry Species and Classes

345

 

Selection of Species or Breed

349

 

Nutrition

349

 

Behavior

349

 

Basic Training

350

 

Equipment and Housing Needs

350

 

Restraint and Handling

351

 

Grooming

351

 

Basic Health Care and Maintenance

351

 

Vaccinations

352

 

Reproduction and Breeding

353

 

Common Diseases

354

 

Common Parasites

354

 

Poultry Production

355

 

Poultry Production Systems

355

 

Summary

358

 

Key Terms

358

 

Review Questions

360

Chapter 25

Aquaculture Identification and Production Management

361

 

Objectives

361

 

Introduction

361

 

Aquaculture Industry

362

 

Veterinary Terminology

362

 

Biology

362

 

Aquaculture Production Systems

366

 

Water Sources

366

 

Water Quality

367

 

Aquatic Reproduction and Breeding

368

 

Breeds or Species

370

 

Nutrition

370

 

Common Diseases

371

 

Summary

372

 

Key Terms

372

 

Review Questions

374

SECTION III

GENERAL ANATOMY AND DISEASE PROCESSES

 

Chapter 26

The Structure of Living Things

376

 

Objectives

376

 

Introduction

376

 

Cells

377

 

Tissues

380

 

Organs

381

 

Disease and Injury

381

 

Summary

382

 

Key Terms

383

 

Review Questions

383

Chapter 27

The Musculoskeletal System

385

 

Objectives

385

 

Introduction

385

 

Bones

386

 

Joints

387

 

Muscles and Connective Tissues

387

 

Axial Skeleton

388

 

Common Musculoskeletal Diseases and Conditions

389

 

Summary

393

 

Key Terms

393

 

Review Questions

395

Chapter 28

The Digestive System

397

 

Objectives

397

 

Introduction

397

 

Teeth

398

 

The Mouth

399

 

Stomach Systems

400

 

Common Digestive Conditions

403

 

Summary

409

 

Key Terms

409

 

Review Questions

412

Chapter 29

Circulatory System

414

 

Objectives

414

 

Introduction

414

 

Blood

415

 

The Heart

417

 

Blood Flow

417

 

Heart Sounds

418

 

Electrocardiography

418

 

Common Diseases and Conditions of the Circulatory System

419

 

Summary

421

 

Key Terms

421

 

Review Questions

423

Chapter 30

The Respiratory System

424

 

Objectives

424

 

Introduction

424

 

Structures of the Respiratory System

425

 

Respiration

427

 

Diseases and Conditions

427

 

Summary

429

 

Key Terms

429

 

Review Questions

430

Chapter 31

The Endocrine System

432

 

Objectives

432

 

Introduction

432

 

Structures of the Endocrine System

433

 

Hormones and Estrus

435

 

Diseases and Conditions

435

 

Summary

437

 

Key Terms

437

 

Review Questions

439

Chapter 32

The Renal System

440

 

Objectives

440

 

Introduction

440

 

Structures of the Renal System

441

 

Common Disease and Conditions

442

 

Summary

444

 

Key Terms

444

 

Review Questions

445

Chapter 33

Reproductive System

447

 

Objectives

447

 

Introduction

447

 

The Female Reproductive System

448

 

The Male Reproductive System

448

 

Fertilization

450

 

Estrus

450

 

Gestation and Incubation

452

 

The Labor Process

452

 

Semen Collection

453

 

Artificial Insemination

454

 

Neutering

454

 

Reproductive Problems

455

 

Mammary Gland Problems

456

 

Summary

456

 

Key Terms

456

 

Review Questions

458

Chapter 34

The Immune System

460

 

Objectives

460

 

Introduction

460

 

Vaccines

461

 

Infection

462

 

Allergies

462

 

ELISA Testing

462

 

Summary

463

 

Key Terms

463

 

Review Questions

464

Chapter 35

The Nervous System

465

 

Objectives

465

 

Introduction

465

 

Structures of the Nervous System

466

 

Coordinated Function of the CNS and PNS

468

 

Receptors

469

 

Testing

469

 

Common Diseases and Conditions

469

 

Summary

471

 

Key Terms

472

 

Review Questions

473

Chapter 36

The Sensory System

475

 

Objectives

475

 

Introduction

475

 

The Eye

476

 

Reflex Testing

476

 

Ear

476

 

Hearing

477

 

Equilibrium

478

 

Summary

478

 

Key Terms

478

 

Review Questions

479

Chapter 37

Animal Nutrition

480

 

Objectives

480

 

Introduction

480

 

Nutritional Needs of Animals

481

 

Nutrients

481

 

Animal Nutrition and Concentrations

484

 

Types of Diets

484

 

Feeding Animals

485

 

Ideal Weight

486

 

Food Analysis

486

 

Feeding Schedules

487

 

Summary

488

 

Key Terms

488

 

Review Questions

490

Chapter 38

Microbiology and Parasitology as Disease Processes

494

 

Objectives

494

 

Introduction

494

 

Microbiology

495

 

Types of Microorganisms

495

 

Parasitology

496

 

Deworming Programs

506

 

Neoplasia (Cancer)

507

 

Zoonosis

508

 

Maintaining Good Animal Health

509

 

Treating Disease

510

 

Summary

510

 

Key Terms

511

 

Review Questions

513

SECTION IV

CLINICAL PROCEDURES

 

Chapter 39

Animal Behavior

516

 

Objectives

516

 

Introduction

516

 

Instinctive Behaviors

517

 

Learned Behaviors

518

 

Distinguishing Normal from Abnormal Behaviors

518

 

Livestock Handling and Behavior

520

 

Common Behavior Problems in Animals

521

 

Euthanasia

523

 

Animal Behaviorists

523

 

Summary

524

 

Key Terms

524

 

Review Questions

524

Chapter 40

Basic Veterinary Restraint and Handling Procedures

526

 

Objectives

526

 

Introduction

526

 

Interpreting an Animal’s Body Language and Behavior

527

 

Restraint Considerations

528

 

Animal Safety

529

 

Restraint Equipment

529

 

Planning the Restraint Procedure

539

 

Restraint Knots

539

 

Restraint Positions

542

 

Restraint for Blood Collection

550

 

Restraint Procedures and Techniques

556

 

Summary

585

 

Key Terms

585

 

Review Questions

586

Chapter 41

Veterinary Safety

588

 

Objectives

588

 

Introduction

588

 

Safety in the Veterinary Facility

589

 

OSHA Guidelines and Regulations

597

 

Summary

601

 

Key Terms

601

 

Review Questions

602

Chapter 42

Veterinary Sanitation and Aseptic Technique

604

 

Objectives

604

 

Introduction

604

 

Methods of Sanitation

605

 

Veterinary Sanitation Chemicals and Cleaners

607

 

Housekeeping and General Cleaning

611

 

Exam Room Sanitation

614

 

Aseptic Techniques

616

 

Isolation Ward

616

 

Summary

617

 

Key Terms

617

 

Review Questions

618

Chapter 43

The Physical Examination and Patient History

619

 

Objectives

619

 

Introduction

619

 

The Patient History

620

 

The Physical Examination

620

 

Recording the Physical Examination

627

 

Summary

628

 

Key Terms

628

 

Review Questions

629

Chapter 44

Examination Procedures

630

 

Objectives

630

 

Introduction

630

 

Vital Signs

631

 

Auscultation

637

 

Eye Exam

638

 

Ears

640

 

Dental Examination

641

 

Summary

643

 

Key Terms

643

 

Review Questions

644

Chapter 45

Hospital Procedures

645

 

Objectives

645

 

Introduction

645

 

The Hospitalized Patient

646

 

Evaluating Emergency Situations

650

 

Common Hospital Procedures

650

 

Summary

664

 

Key Terms

664

 

Review Questions

664

Chapter 46

Grooming Procedures

666

 

Objectives

666

 

Introduction

666

 

Grooming Skills in the Veterinary Facility

667

 

Summary

684

 

Key Terms

685

 

Review Questions

685

Chapter 47

Veterinary Assisting Procedures

687

 

Objectives

687

 

Introduction

687

 

Dental Care

688

 

Administering Injections

692

 

Fluid Administration

698

 

Socialization and Exercise of Patients

706

 

Euthanasia

706

 

Summary

709

 

Key Terms

710

 

Review Questions

711

Chapter 48

Laboratory Procedures

712

 

Objectives

712

 

Introduction

712

 

Veterinary Laboratory Equipment

713

 

Recording Laboratory Results

719

 

The Fecal Sample

719

 

Blood Chemistry Procedures

723

 

The Urine Sample

733

 

Summary

741

 

Key Terms

741

 

Review Questions

743

Chapter 49

Radiology Procedures

744

 

Objectives

744

 

Introduction

744

 

Radiation Safety

745

 

Radiology Terminology

746

 

Veterinary Animal Restraint

747

 

Radiology Log

748

 

Patient Measurement

748

 

Technique Chart

750

 

Machine Setting Procedures

750

 

Film Identification

751

 

Developing Film

751

 

Filing Film

757

 

Darkroom Care and Maintenance

757

 

Ultrasound Diagnostics

757

 

Endoscopy

758

 

Summary

759

 

Key Terms

759

 

Review Questions

760

Chapter 50

Pharmacy Procedures

762

 

Objectives

762

 

Introduction

762

 

Reading a Prescription

763

 

Labeling a Prescription

764

 

Dispensing Medications

765

 

Types of Medications

767

 

Educating Client on Medication Use

768

 

Medication Storage

774

 

Summary

776

 

Key Terms

777

 

Review Questions

777

Chapter 51

Surgical Assisting Procedures

779

 

Objectives

779

 

Introduction

780

 

Surgical Asepsis

780

 

Surgical Log Book

780

 

Anesthesia Log Book

780

 

Surgical Suite Maintenance

782

 

Pre-Anesthetic Patient Care

783

 

Fluid Therapy

784

 

Anesthesia Induction

784

 

Intubation Procedure

785

 

Patient Monitors

786

 

Surgical Preparation

788

 

Surgical Pack Preparation

790

 

Gowning the Surgeon and Assistants

799

 

Patient Surgical Positioning

799

 

Anesthesia Planes

800

 

The Anesthesia Machine

800

 

Breathing Systems

802

 

Post-Anesthetic Care

802

 

Postoperative Patient Care

803

 

Sterilization Techniques

804

 

Surgical Instruments

806

 

Summary

812

 

Key Terms

812

 

Review Questions

815

Appendix A

AVMA Accredited Veterinary Schools

817

Appendix B

AVMA Accredited Veterinary Technology Programs

823

Appendix C

Wildlife Services and Resources

843

 

Glossary

845

 

Index

889