UNIT 1

INTRODUCTION TO PHLEBOTOMY

1

1

Introduction to Phlebotomy

1

2

Health Care Structure

10

3

Safety

22

4

Infection Control

32

UNIT 2

PHLEBOTOMY BASICS

49

5

Medical Terminology

49

6

Human Anatomy and Physiology

58

7

Circulatory, Lymphatic, and Immune Systems

90

UNIT 3

SPECIMEN COLLECTION

109

8

Venipuncture Equipment

109

9

Routine Venipuncture

124

10

Dermal Puncture

146

11

Venipuncture Complications

164

12

Blood Collection in Special Populations

180

13

Arterial Blood Collection

193

14

Special Collections and Procedures

204

15

Special Nonblood Collection Procedures

219

UNIT 4

SPECIMEN HANDLING

229

16

Specimen Transport, Handling, and Processing

229

17

Point-of-Care Testing

238

UNIT 5

PROFESSIONAL ISSUES

249

18

Quality Phlebotomy

249

19

Legal Issues in Phlebotomy

261

Appendix A

Metric System Measurements

271

Appendix B

Common English-Spanish Phrases for Phlebotomy

272

Appendix C

Competency Checklists

274

Appendix D

Common Abbreviations

290

Appendix E

Mock Certification Exam

292

Appendix F

Answers to Chapter Questions and Mock Certification Exam

308

Glossary

335