Table of Contents

 

 

 

 

List of Figures

viii

 

List of Tables

x

 

About the Author

xiii

 

Preface

xv

 

Acknowledgments

xix

1

The Medical Record

1

 

Defining the Medical Record and the Role of the Medical Record Administrator

1

 

Medical Record Accountability and Privacy and Release of Medical Record Information

2

 

Components of the Medical Record

3

 

Medical Record Entries

4

 

The Patient Registration Form

4

 

Financial Responsibility and Assignment of Benefits

6

 

Consent for Treatment

7

 

Medicare Lifetime Beneficiary Claim Authorization

8

 

Patient Medical and Interval History

8

 

Problem List and Medication Sheet

11

 

Factors that Affect Learning (Learning Needs)

11

 

Preventive Screening

14

 

Advance Beneficiary Notice (Medicare Waiver of Liability)

14

 

Consent Form for Invasive Procedure

21

 

Patient Encounters

22

 

Laboratory Reports

22

 

Report of Procedures

23

 

Termination or Withdrawal of Treatment

23

 

Immunization Records

26

 

Record Retention

26

 

HIPAA Privacy Regulations

29

 

Key Terms

40

 

Test Your Knowledge

41

2

Documentation Basics

43

 

A Brief History of Medical Record Documentation

43

 

Coding and Reimbursement

45

 

The Purpose of Documentation

45

 

The Medical Record as a Legal Document

45

 

Progress and SOAP Notes

46

 

Dictation vs Templates

50

 

Checkpoint Exercise

54

 

The Operative Report

54

 

Documentation Guidelines

62

 

How Documentation Affects the Coding Process

63

 

Coding and Compliance Tips

63

 

Key Terms

64

 

Test Your Knowledge

65

3

Understanding the Evaluation and Management Codes

67

 

Evaluation and Management Services Defines by the CPT Codebook

67

 

Key Components and Contributory Factors

69

 

Instructions for Selecting a Level of E/M Service

75

 

Definitions of Key Components

77

 

Evaluation and Management Documentation Guidelines from CMS

78

 

Medical Record Documentation and its Importance

79

 

Medical Necessity and Diagnosis Coding (ICD-9-CM) for Physician Services

81

 

Documentation Guidelines for Evaluation and Management Services, 1995 vs 1997

83

 

Checkpoint Exercise 1

91

 

Checkpoint Exercise 2

101

 

Visits Dominated by Counseling and/or Coordination of Care

115

 

Key Terms

116

 

Test Your Knowledge

118

 

Sources

122

4

Other Evaluation and Management Services

123

 

CPT Consultation Guidelines

123

 

Reporting Consultant for CMS

128

 

Reporting the Nursing Visit Code 99211

134

 

Preventive Medicine Services

136

 

Observation Care Discharge

139

 

Prolonged Physician Service with Direct (Face-To-Face) Patient Contact

140

 

Discharge Services

141

 

Nursing Facility Discharge Services

142

 

Case Management Services

143

 

Physician Standby Services

144

 

Care Plan Oversight

144

 

Critical Care Services

145

 

Neonatal and Pediatric Critical Care Services

151

 

Key Terms

155

 

Test Your Knowledge

156

 

Endnotes

159

 

Sources

160

5

Compliance in the Medical Practice

161

 

Coding and Reimbursement

161

 

Privacy and Confidentiality

162

 

The History of Compliance

163

 

Fraud and Abuse

165

 

Civil Monetary Penalties Law

166

 

Federal False Claims Act

167

 

Carrier Audits

167

 

Benefits of a Compliance Program

170

 

Compliance Plan Elements

171

 

Designation of a Compliance Officer

176

 

Education and Training

177

 

Communication

178

 

Auditing and Monitoring

178

 

Disciplinary Action

179

 

Corrective Action

179

 

Nonemployment or Nonretention of Sanctioned Individuals

180

 

A Successful Compliance Program

181

 

The National Correct Coding Initiative

181

 

Key Terms

199

 

Test Your Knowledge

201

 

Sources

204

6

Chart Audit Process—The Medical Record Review

205

 

The Audit Process

205

 

Top Coding and Documentation Errors

205

 

Auditing and Analyzing Your Medical Records

206

 

Steps in the Audit Process

211

 

Performing the Chart Audit

214

 

The Chart Audit Process

220

 

After the Audit

220

 

Audit Tool

220

 

Key Terms

227

 

Test Your Knowledge

231

7

Auditing the Office Medical Record

233

 

Chart Auditing: Step by Step

233

 

Beginning the Audit Process

235

 

Test Your Knowledge

261

8

Audit Reporting Mechanisms

273

 

Analysis and Reporting

273

 

Ongoing Monitoring

283

 

Education and Training

283

 

Corrective Action Plan

284

 

What Triggers a Third-Party Payer Audit?

284

 

Key Terms

285

 

Test Your Knowledge

286

9

The Surgical Medical Record

289

 

Coding Based on Standard of Surgical Practice

289

 

Surgery Coding Rules

289

 

CPT Global Surgery Package

290

 

CMS Surgical Package

291

 

National Correct Coding Initiative (NCCI)

299

 

Unbundling

300

 

Separate Procedures

313

 

Scope Procedures vs Open Procedures

314

 

Diagnostic Services vs Therapeutic Services

315

 

Add-On Codes

315

 

Stand-Alone Codes and Indented Codes

316

 

Beginning the Surgical Audit Process

316

 

Checkpoint Exercise

321

 

Key Terms

326

 

Test Your Knowledge

328

 

Endnotes

329

 

Sources

329

10

Auditing Diagnostic Radiology Services for Physician Services

331

 

Introduction

331

 

The Anatomy of a Radiology Report

334

 

ICD-9-CM Guidelines for Diagnostic Radiology Services

336

 

Beginning the Radiology Audit

338

 

Insurance Carrier Policies with Regard to Radiology Services

339

 

The Radiology Audit Tool

339

 

Test Your Knowledge

343

11

Regulatory Guidance

351

 

Why Auditing is Vital to the Health of the Medical Practice

351

 

What Triggers an External Audit?

353

 

Comprehensive Error Rate Testing Program (CERT)

361

 

Recovery Audit Contractors (RAC)

367

 

The Corporate Integrity Agreement (CIA)

388

 

Conclusion

402

 

Key Terms

402

 

Test Your Knowledge

404

 

Endnotes

408

 

Sources

409

Appendix A

CMS Exam Tables for 1997 Guidelines

411

Appendix B

Audit Forms

433

Appendix C

Valuable Web Sites

471

 

Glossary

473

 

Index

481