Table of Contents

 

 

 

 

Procedure Index

xi

 

Using this Book

xiv

SECTION I

UNDERSTANDING HOME HEALTH AIDE SERVICES

1

Chapter 1

Home Care and the Healthcare System

 

1

Describe the Structure of the Healthcare System and Describe Ways it is Changing

1

2

Explain Medicare and Medicaid, and List When Medicare Recipients may Receive Home Care

3

3

Explain the Purpose of and Need for Home Health Care

3

4

List Key Events in the History of Home Care Services

4

5

Identify the Basic Methods of Payment for Home Health Services

5

6

Describe a Typical Home Health Agency

5

7

Explain How Working for a Home Health Agency is Different from Working in Other Types of Facilities

6

Chapter 2

The Home Health Aide and Care Team

 

1

Identify the Role of Each Healthcare Team Member

9

2

Define the Client Care Plan and Explain its Purpose

11

3

Describe How Each Team Member Contributes to the Care Plan

11

4

Describe the Role of the Home Health Aide and Explain Typical Tasks Performed

12

5

Identify Tasks Outside the Scope of Practice for Home Health Aides

13

6

List the Federal Regulations that Apply to Home Health Aides

14

7

Describe the Purpose of the Chain of Command

14

8

Define Policies and Procedures and Explain Why they are Important

15

9

List Examples of a Professional Relationship with a Client and an Employer

16

10

Demonstrate How to Organize Care Assignments

17

11

Demonstrate Good Personal Grooming Habits

17

12

Identify Personal Qualities a Home Health Aide Must Have

18

13

Identify an Employer’s Responsibilities

19

Chapter 3

Legal and Ethical Issues

 

1

Define the Terms “Ethics” and “Laws” and List Examples of Legal and Ethical Behavior

21

2

Explain Clients’ Rights and Discuss Why they are Important

21

3

List Ways to Recognize and Report Elder Abuse and Neglect

25

4

List Examples of Behavior Supporting and Promoting Clients’ Rights

26

5

Explain HIPAA and List Ways to Protect Clients’ Confidentiality

26

6

Discuss and Give Examples of Advance Directives

28

7

Identify Community Resources Available to Help the Elderly

28

SECTION II

BUILDING A FOUNDATION: BEFORE CLIENT CARE

30

Chapter 4

Communication and Cultural Diversity

 

1

Define Communication

30

2

Explain Verbal and Nonverbal Communication

31

3

Identify Barriers to Communication

32

4

List Ways to Make Communication Accurate and Complete

33

5

Describe the Difference Between Facts and Opinions

34

6

Explain How to Develop Effective Interpersonal Relationships

35

7

Describe Basic Medical Terminology and Approved Abbreviations

35

8

Explain How to Give and Receive an Accurate Oral Report of a Client’s Status

36

9

Demonstrate How to Report and Document Factual Observations in Written or Oral Form

37

10

Explain Why Documentation is Important and Describe How to Document Visit Records and Incident Reports

38

11

Demonstrate Ability to Use Verbal and Written Information to Assist with the Care Plan

40

12

Demonstrate Effective Communication on the Telephone

40

13

Describe Cultural Diversity and Religious Differences

41

14

List Examples of Cultural and Religious Differences

43

15

List Ways of Coping with Combative Behavior

43

16

List Ways of Coping with Inappropriate Behavior

44

Chapter 5

Infection Control and Standard Precautions

 

1

Define “Asepsis” and Explain the Chain of Infection

46

2

Explain Standard Precautions

47

3

Explain the Term “Hand Hygiene” and Identify When to Wash Hands

49

4

Identify When to Use Personal Protective Equipment (PPE)

50

5

Explain How to Handle Spills

53

6

Explain Transmission-Based Precautions

54

7

Explain Sterilization and Disinfection

55

8

Explain How Bloodborne Diseases are Transmitted

56

9

Explain the Basic Facts Regarding HIV and Hepatitis Infection

57

10

Identify High Risk Behaviors that Allow the Spread of HIV/AIDS and HBV

58

11

Demonstrate Knowledge of the Legal Aspects of AIDS, Including Testing

58

12

Identify Community Resources and Services Available to Clients with HIV/AIDS

59

13

Explain Tuberculosis and List Infection Control Guidelines

59

14

Explain the Importance of Reporting a Possible Exposure to an Airborne or Bloodborne Disease

60

15

Explain the Terms “MRSA,” “VRE,” and “C. difficile

60

16

List Employer and Employee Responsibilities for Infection Control

61

Chapter 6

Safety and Body Mechanics

 

1

Explain the Principles of Body Mechanics

63

2

Apply Principles of Body Mechanics to Your Daily Activities

64

3

List Ways to Adapt the Home to Principles of Good Body Mechanics

65

4

Identify Five Common Types of Accidents in the Home

66

5

List Home Fire Safety Guidelines and Describe What to do in Case of Fire

70

6

Discuss the Use of Restraints and Related Problems

72

7

Discuss Restraint Alternatives and Describe What Must be Done If a Restraint is Ordered

73

8

Identify Ways to Reduce the Risk of Automobile Accidents

74

9

Identify Guidelines for Using Your Car on the Job

74

10

Identify Guidelines for Working in High-Crime Areas

74

Chapter 7

Emergency Care and Disaster Preparation

 

1

Demonstrate How to Recognize and Respond to Medical Emergencies

77

2

Describe Basic CPR and Demonstrate Knowledge of First Aid Procedures

78

3

Identify Emergency Evacuation Procedures

87

4

Demonstrate Knowledge of Disaster Procedures

88

SECTION III

A HOLISTIC APPROACH TO UNDERSTANDING CLIENTS

91

Chapter 8

Physical, Psychological, and Social Health

 

1

Identify Basic Human Needs

91

2

Define Holistic Care

93

3

Identify Ways to Help Clients Meet their Spiritual Needs

93

4

Discuss Family Roles and Their Significance in Health Care

94

5

Describe Personal Adjustments of the Individual and Family to Illness and Disability

95

6

Identify Community Resources for Individual and Family Health

95

7

List Ways to Respond to Emotional Needs of Your Clients and Their Families

96

Chapter 9

The Human Body in Health and Disease

 

1

Describe the Integumentary System

97

2

Describe the Musculoskeletal System

99

3

Describe the Nervous System

100

4

Describe the Circulatory or Cardiovascular System

102

5

Describe the Respiratory System

104

6

Describe the Urinary System

105

7

Describe the Gastrointestinal System

106

8

Describe the Endocrine System

108

9

Describe the Reproductive System

110

10

Describe the Immune and Lymphatic Systems

111

Chapter 10

Human Development and Aging

 

1

Describe the Stages of Human Development and Identify Common Disorders for Each Group

114

2

Distinguish Between Fact (What is True) and Fallacy (What is not True) About the Aging Process

118

3

Discuss Normal Changes of Aging and List Care Guidelines

119

4

Identify Attitudes and Living Habits that Promote Good Health

125

Chapter 11

Dying, Death, and Hospice

 

1

Discuss the Stages of Grief

127

2

Describe the Grief Process

128

3

Discuss How Feelings and Attitudes About Death Differ

128

4

Explain Common Signs of Approaching Death

129

5

Discuss How to Care for a Dying Client

129

6

Define the Goals of a Hospice Program

132

7

Identify Special Skills and Attitudes Helpful in Hospice Work

133

8

Describe the Role of the Hospice Volunteer

133

9

Discuss the Importance of Caring for Yourself When Working in Hospice Care

133

SECTION IV

DEVELOPING PERSONAL CARE AND BASIC HEALTHCARE SKIFFS

135

Chapter 12

Positioning, Transfers, and Ambulation

 

1

Explain Positioning and Describe How to Safely Position Clients

135

2

Describe How to Safety Transfer Clients

142

3

Discuss How to Safely Ambulate a Client

148

4

List Things You can do to Help Make Your Client Comfortable

151

Chapter 13

Personal Care Skills

 

1

Describe the Home Health Aide’s Role in Assisting Clients with Personal Care

156

2

Explain Guidelines for Assisting with Bathing

158

3

Describe Guidelines for Assisting with Grooming

168

4

Identify Guidelines for Good Oral Care

171

5

Explain Care Guidelines for Prosthetic Devices

176

6

Explain Guidelines for Assisting with Toileting

177

7

Describe How to Dispose of Body Wastes

181

Chapter 14

Core Healthcare Skills

 

1

Explain the Importance of Monitoring Vital Signs

183

2

List Three Types of Specimens You may Collect from a Client

198

3

Describe the Importance of Fluid Balance and Explain Intake and Output (I&O)

202

4

Describe the Guidelines for Catheter Care

204

5

Explain the Benefits of Warm and Cold Applications

208

6

Explain How to Apply Non-Sterile Dressings

212

7

Describe the Purpose of Elastic Stockings and How to Apply Them

212

8

Define the Term “Ostomy” and List Care Guidelines

213

9

Describe How to Assist with an Elastic Bandage

215

Chapter 15

Rehabilitation and Restorative Care

 

1

Discuss Rehabilitation and Restorative Care

217

2

Explain the Home Care Rehabilitation Model

217

3

Describe Guidelines for Assisting with Restorative Care

218

4

Describe How to Assist with Range of Motion Exercises

219

5

Explain Guidelines for Maintaining Proper Body Alignment

223

6

List Important Observations to Make About Changes in a Client’s Skin

224

7

List Guidelines for Providing Basic Skin Care and Preventing Pressure Sores

225

8

Describe the Guidelines for Caring for Clients Who have Fractures or Casts

227

9

List the Guidelines for Caring for Clients Who have Hip Fractures

228

10

List Ways to Adapt the Environment for People with Physical Limitations

229

11

Identify Reasons Clients Lose Bowel or Bladder Control

229

12

Explain the Guidelines for Assisting with Bowel or Bladder Retraining

230

13

Describe the Benefits of Deep Breathing Exercises

231

Chapter 16

Medications and Technology in Home Care

 

1

List Four Guidelines for Safe and Proper Use of Medications

233

2

Identify the Five “Rights” of Medications

234

3

Explain How to Assist a Client with Self-Administered Medications

234

4

Identify Observations About Medications that should be Reported Right Away

235

5

Describe What to do in an Emergency Involving Medications

236

6

Identify Methods of Medication Storage

236

7

Identify Signs of Drug Misuse and Abuse and Know How to Report these

237

8

Demonstrate an Understanding of Oxygen Equipment

237

9

Explain Guidelines for the Care of a Client with an IV

239

SECTION V

SPECIAL CLIENTS, SPECIAL NEEDS

242

Chapter 17

Clients with Disabilities

 

1

Identify Common Causes of Disabilities

243

2

Describe Daily Challenges a Person with a Disability may Face

243

3

Define Terms Related to Disabilities and Explain Why they are Important

243

4

Identify Social and Emotional Needs of Persons with Disabilities

244

5

Explain How a Disability may Affect Sexuality and Intimacy

244

6

Identify Skills You have Already Learned that can be Applied to Clients with Disabilities

244

7

List Five Goals to Work Toward When Assisting Clients Who have Disabilities

245

8

Identify Five Qualities of Excellent Service Needed by Clients with Disabilities

246

9

Explain How to Adapt Personal Care Procedures to Meet the Needs of Clients with Disabilities

246

10

List Important Changes to Report and Document for a Client with Disabilities

253

Chapter 18

Mental Health and Mental Illness

 

1

Identify Characteristics of Mental Health

256

2

Identify Four Causes of Mental Illness

256

3

Distinguish Between Fact and Fallacy Concerning Mental Illness

257

4

Explain the Connection Between Mental and Physical Wellness

257

5

List Guidelines for Communicating with Mentally Ill Clients

258

6

Identify and Define Common Defense Mechanisms

258

7

Describe the Symptoms of Anxiety, Depression, and Schizophrenia

258

8

Explain How Medications can Help a Client Who is Mentally Ill

261

9

Explain Your Role in Caring for Clients Who are Mentally Ill

261

10

Identify Important Observations that should be Made and Reported

261

11

List the Signs of Substance Abuse

262

Chapter 19

New Mothers, Infants, and Children

 

1

Explain the Growth of Home Care for New Mothers and Infants

264

2

Identify Common Neonatal Disorders

264

3

Identify Ways of Assisting a New Mother with Her Transition to the Home

264

4

List Important Observations to Report and Document

265

5

Explain Guidelines for Safely Handling a Baby

265

6

Describe Guidelines for Assisting with Feeding a Baby

267

7

Explain Guidelines for Bathing and Changing A Baby

270

8

Explain Guidelines for Special Care

274

9

Identify Special Needs of Children and Describe How Children Respond to Stress

276

10

List Symptoms of Common Childhood Illnesses and the Required Care

277

11

Identify Guidelines for Working with Children

277

12

List the Signs of Child Abuse and Neglect and Know How to Report Them

278

Chapter 20

Common Chronic and Acute Conditions

 

1

Define Arthritis and Identify Treatments and Care Guidelines

281

2

Define Cancer and List Eight Risk Factors for Cancer

282

3

List the Warning Signs of Cancer

283

4

Identify Common Treatments for Cancer

283

5

Describe Care Guidelines for the Client Who has Cancer

283

6

Identify Community Resources Available to People with Cancer and Their Families

285

7

Describe Diabetes and Identify its Signs and Complications

285

8

Describe the Differences Between Insulin Reaction and Diabetic Ketoacidosis, and List Care for Each

286

9

List Care Guidelines for the Client with Diabetes

287

10

Describe a Meal Plan for the Client with Diabetes

289

11

Define Cerebral Vascular Accident (CVA) and List Common Warning Signs

290

12

Describe Six Common Physical Changes in CVA Clients

290

13

Describe Care Guidelines and Communication Techniques for the CVA Client

291

14

Identify Common Circulatory Disorders, Their Symptoms, and Care Guidelines

294

15

Define COPD and List Care Guidelines

297

16

Define HIV and AIDS and Describe Care Guidelines

298

17

Describe Normal Changes of Aging in the Brain

300

18

Discuss Confusion and Delirium

300

19

Define Dementia and Recognize its Causes

301

20

Describe Alzheimer’s Disease and Identify its Stages and Related Behaviors

302

21

Identify Personal Attitudes Helpful in Caring for People with AD or Any Dementia

303

22

List Strategies for Better Communication for Clients with Alzheimer’s Disease

304

23

Describe a Safe Environment for a Client with AD

306

24

Explain General Principles that will Assist Clients with Personal Care

307

25

List and Describe Interventions for Problems with Common Activities of Daily Living (ADLs)

307

26

List and Describe Interventions for Common Difficult Behaviors Related to Alzheimer’s Disease

309

27

Describe Creative Therapies for Clients with AD

312

28

Describe How Alzheimer’s Disease may Affect the Client’s Family

314

29

Identify Community Resources Available to People with Alzheimer’s Disease and Their Families

315

SECTION VI

PRACTICAL KNOWLEDGE AND SKILLS IN HOME MANAGEMENT

318

Chapter 21

Clean, Safe, and Healthy Environments

 

1

Describe How Housekeeping Affects Physical and Psychological Well-Being

318

2

List Qualities Needed to Manage a Home and Describe General Housekeeping Guidelines

318

3

Describe Cleaning Products and Equipment

320

4

Describe Proper Cleaning Methods for Living Areas, Kitchens, Bathrooms, and Storage Areas

320

5

Describe How to Prepare a Cleaning Schedule

325

6

List Special Housekeeping Procedures to Use When Infection is Present

325

7

Explain How to do Laundry and Care for Clothes

326

8

List Special Laundry Precautions to Use When Infection is Present

328

9

List Guidelines for Teaching Housekeeping Skills to Clients’ Family Members

328

10

Discuss the Importance of Sleep and Explain Why Careful Bedmaking is Important

329

11

Identify Hazardous Household Materials

332

Chapter 22

Clients’ Nutritional Needs

 

1

Describe the Importance of Good Nutrition and List the Six Basic Nutrients

334

2

Describe the USDA’s Mypyramid

336

3

Identify Ways to Assist Clients in Maintaining Fluid Balance

339

4

Identify Nutritional Problems of the Elderly or Ill

340

5

Demonstrate Awareness of Regional, Cultural, and Religious Food Preferences

342

6

List and Define Common Health Claims on Food Labels

342

7

Explain the Information on the FDA-Required Nutrition Facts Label

343

8

Explain Special Diets

344

Chapter 23

Meal Planning, Shopping, Preparation, And Storage

 

1

Explain How to Prepare a Basic Food Plan and List Food Shopping Guidelines

349

2

List Guidelines for Safe Food Preparation

351

3

Identify Methods of Food Preparation

352

4

Identify Four Methods of Low-Fat Food Preparation

355

5

List Four Guidelines for Safe Food Storage

355

6

Describe Guidelines for Assisting with Eating

356

7

Describe Eating and Swallowing Problems a Client may Have

358

Chapter 24

Managing Time, Energy, and Money

 

1

Explain Three Ways to Work More Efficiently

362

2

Describe How to Follow an Established Work Plan with the Client and Family

363

3

Discuss Ways to Handle Inappropriate Requests

363

4

List Five Money-Saving Homemaking Tips

364

5

List Guidelines for Handling a Client’s Money

364

SECTION VII

WHERE DO I GO FROM HERE?

366

Chapter 25

Caring for Yourself and Your Career

 

1

Explain How to Conduct a Job Search

366

2

Identify Documents that may be Required When Applying for a Job

367

3

Demonstrate Completing an Effective Job Application

367

4

Demonstrate Competence in Job Interview Techniques

368

5

Discuss Appropriate Responses to Criticism

370

6

Identify Effective Ways to Make a Complaint to an Employer or Supervisor

371

7

Identify Guidelines for Making Job Changes

371

8

List Your State’s Requirements for Maintaining Certification

371

9

Describe Continuing Education for Home Health Aides

372

10

Define Stress and Stressors, and List Examples

372

11

Explain Ways to Manage Stress

373

12

Demonstrate Two Effective Relaxation Techniques

374

13

Describe How to Develop a Personal Stress Management Plan

374

14

List Five Guidelines for Managing Time

375

15

Demonstrate an Understanding of the Basics of Money Management

376

16

Demonstrate an Understanding that Money Matters are Emotional

377

17

List Ways to Remind Yourself that Your Work is Important, Valuable, and Meaningful

378

 

Appendix

380

 

Glossary

387

 

Index

403