Table of Contents

 

 

 

 

Foreword

ix

 

Introduction

xiii

 

Quiz

xvi

1

Laying the Foundation

1

 

Getting in the Right Mind-Set

2

 

Understanding the Internet

5

 

Exploring Social Media

18

2

Understanding the Basic Building Blocks of Social Media

21

 

Understanding the Differences

22

 

Messaging

25

 

Social Networking

27

 

Content Sharing

30

 

Web Publishing

36

 

Collaborating

41

3

Privacy, Disclaimers, and Professional Issues

47

 

Professionalism

48

 

Laws Pertaining to Social Media

50

 

Professional Regulations Pertaining to Social Media

55

 

Standards for Social Media Participation

57

4

Improve the Way you Access the Internet

65

 

Going Online

66

 

Customizing Your Web Browser

74

 

Organizing What You Find Online

76

 

Searching

82

5

Dealing With the Overload

87

 

Information Overload

88

 

Managing Your Time

90

 

Managing Your Inbox

92

 

Creating a Knowledge Stream

96

6

Developing Your Online Reputation

113

 

Reputation

114

 

Profiles

118

7

Begin to Share Your Knowledge

135

 

Shifting from Attendee to Participant

136

 

Blogging Basics

144

 

Twitter

152

8

Creating Quality Content

157

 

Improve Your Work

158

 

Identifying Your Audience

161

 

Brainstorming

164

 

Continually Improving Content

166

9

Building Your Online Network

177

 

Social Networks

178

 

Adding Contacts

182

 

Joining Communities

188

 

Collaborating

189

10

Where to From Here?

197

 

Using Social Media

198

 

Career Development

201

 

Researching

203

 

Sharing Content and Collaborating

204

 

Numerous Opportunities

205

 

Making Progress

208

A

References

217

B

Social Media Directory

221

 

Index

227